Choosing a billing service for your practice sounds simpler than it is. That’s because there’s a lot more to consider than cost and expertise. For example, what happens to denied claims? What kind of reports will you get? How simple is it to check your account?
Our advice is to research potential billing partners thoroughly—and always ask the following questions before signing on the dotted line:
How Much Accessibility Do You Provide?
A good billing service should offer 24-hour access to your Practice Management Account so you have instant access to claim statuses, denial rates, and revenues.
What Happens to Denied Claims?
A reliable billing company takes a proactive approach to rectify denials, minimize occurrences, and ensure you get the reimbursement you’re owed.
What Level of Support Should I Expect?
Your billing service should offer full customer support, including dedicated account managers familiar with your practice’s needs.
What Is Your Insurance Collection Rate?
The Medical Group Management Association (MGMA) recommends a net collection rate of 95% or higher. At California Medical Billing, we consistently meet and exceed those numbers.
How Do You Maintain HIPAA Compliance?
Billing providers must stay informed about the latest HIPAA regulations to maintain compliance and safeguard your practice.
