Our services include electronic and paper claims filing. We process claims electronically to all carriers that currently accept electronic submissions. Payers that do not accept electronic submission will be sent via paper. We will then follow up with insurance carriers and/or our clearinghouse to ensure claims have been accepted. We will forward secondary claims upon receipt of primary’s EOB. We will post all payments and track all claims that have gone unpaid beyond 30 days. If an unpaid or underpaid claim requires an appeal, we will resubmit the claim with the required information and handle all necessary follow-up.

Our full-service billing also includes generating patient statements daily. We provide a “soft” collection method for patients consisting of letters and telephone calls if necessary. For a minimal processing fee, we provide a “merchant account” offering your patients an alternative way to pay. Also provided are customized monthly financial reports that reflect charges, deposits, adjustments and patient balances.